Iron Pit Works sells ready-made and custom-built smokers, grills, and related outdoor cooking equipment. Because certain products require fabrication, materials, labor, and preparation before delivery, payment requirements may vary depending on the order.

1. Accepted Payment Methods

Iron Pit Works accepts the following payment methods:

• Credit cards: Visa, MasterCard, American Express, Discover

• Debit cards

• Bank/Wire transfers.

Payment methods may vary depending on the type, size, value, or nature of an order.

We do not accept cash on delivery, personal checks, or money orders for orders placed through our website unless otherwise agreed in writing.

2. Payment Processing

Payments made by credit or debit card are processed through secure third-party payment providers. Payment information is handled through the applicable payment processor and is subject to its security and privacy practices.

For wire transfers and bank transfers, payment must be received and verified before an order is processed, fabricated, or shipped, depending on the specific order.

For custom-built products, Iron Pit Works may require a deposit, partial payment, or payment in full before production or fabrication begins.

3. Invoices and Receipts

Customers may receive an order confirmation, invoice, receipt, or other payment confirmation by email after an order has been placed or payment has been received.

For custom orders, the invoice or order confirmation may include the agreed product specifications, price, payment requirements, and other relevant order details.

Customers should review their order information and contact Iron Pit Works promptly if any information appears to be incorrect.

4. Cancellations and Refunds

Customers who wish to cancel an order should contact Iron Pit Works as soon as possible.

Cancellation fees or other charges may apply depending on the status of the order. Custom orders that have already entered fabrication or production may be subject to applicable cancellation or restocking charges.

Refunds, where approved, will generally be issued to the original form of payment. Processing times may vary depending on the payment provider or financial institution.

For complete information regarding cancellations, returns, and refunds, please review our Refund & Return Policy.

5. Payment Security and Fraud Prevention

Iron Pit Works takes reasonable measures to protect payment and transaction information.

If a transaction appears suspicious, unauthorized, fraudulent, or requires additional verification, we may delay, suspend, or cancel the transaction and contact the customer for additional information.

6. Ready-Made Products

For ready-made smokers, grills, and other completed products, full payment may be required before the product is prepared for shipment or delivery. An order may be delayed until payment has been successfully completed.

7. Custom-Built Products

Custom-built smokers, grills, and other fabricated products may require a deposit, partial payment, or payment in full before fabrication begins.

The applicable payment arrangement for a custom order will be communicated to the customer before the order is finalized.

Customers should understand that custom orders may involve materials and labor specifically committed to the customer’s design or specifications.

8. Changes to This Payment Policy

Iron Pit Works reserves the right to update this Payment Policy from time to time.

Any changes will be posted on this page, and the updated policy will become effective as stated.

9. Contact Us

If you have questions or concerns regarding payments, invoices, cancellations, or refunds, please contact us at:

Email: info@ironpitworks.com

Phone: ______________________________